Library Services Update - Summer 2020

Williams Libraries are committed to the continued support of the research and teaching of faculty and students. Our top priority is to ensure that as many resources and services as possible are accessible online. In-person services have been adjusted in compliance with state and campus guidelines.

Last updated: 7/1/2020

On July 13 2020, the library is starting non-contact services. This service model offers current faculty, students and staff mediated access to the collections and services.

Access to physical collections:
Three modes of non-contact access are available:

  • Request & Pick-up – Current faculty, students and staff residing locally may request circulating materials. Items will be available for pick-up within 24H (Monday-Friday) at the entrances of Sawyer and Schow libraries.  Request items for pick-up. This also applies to A/V equipment. [Available to current faculty, students and staff]
  • Request & Scanning – Scans of pages, chapters and sections may be requested. Priority is will be given to requests in support of Fall classes. Request scans. [Available to current faculty, students staff, and users with full Williams login credentials]
  • Request & Deliver – When pick-up or scanning are not viable options, the library will ship materials. Except in cases of financial need, users are responsible for the cost of returning materials. Deliveries to campus offices are suspended. [Available to current faculty, students and staff]

Interlibrary Loan
Requesting of print books and other tangible materials is available. Requests will be processed in a timely manner, but we do expect some difficulties securing some materials based on the level of services offered by lending libraries. ILL materials will be made available through the non-contact pick-up service at the entrances of Sawyer library. For non local users, we can ship materials. Except in cases of financial need, users will be responsible for the cost of returning materials. Place an interlibrary loan request.

Access to online collections
The online library is fully functioning and online resources (e-books, e-journals, streaming databases) through the library catalog.  Authentication is required to access online resources. See Off-Campus Access for connect instructions.

Acquisitions of new materials
Purchase requests for new books, films, and other tangible materials are now accepted. The acquisition process may take longer than usual due to altered workflows related to COVID-19. Since we cannot guarantee being able to fulfill rush orders, please submit requests as early as possible. Suggest a Purchase

Reserve & Streaming through Glow

  • Streaming – We will digitize library-owned films and make them available in GLOW. Request streaming. For questions, contact Mary Dzbenski.
  • Print Reserve – will not be available this fall. Guidelines concerning quarantine of circulating library materials render this service inoperable. Whenever possible, we will acquire ebook editions of materials needed. If an ebook is not available, where necessary to meet teaching goals, we will scan materials, up to and including whole books to be available via GLOW. During that time, the print copy will be made non-circulating.

Special Collections
Reference and research support is expanding. Queries may be directed to
[email protected]. Researchers may request scans of Special Collections material. Scanning is limited based on staff availability and condition of the material. Priority for scanning service will be given to requests in support of Fall classes.

Continued Support for research and teaching

  • In this phase of non-contact services the online library remains fully functional. For a description of all remote services, visit the Study Away page. The Off-Campus Access page provides step by step instructions for connecting to library subscription services.
  • For questions and/or request assistance: Contact your library liaison or the Special Collections librarians.

Planning for Fall semester and hybrid/remote teaching