Sawyer Reference Statistics Snapshot

Research and Reference Services helps students and faculty with their research through interactions at the Research Help Desk, by e-mail, and on a drop-in basis.  We also conduct instruction activities in support of the curriculum.

Research Help Desk

Questions Answered
October 2009 384
September 2009 394
August 2009 100
July 2009 196
June 2009 207
May 2009 367
April 2009 372
March 2009 299
February 2009 340
January 2009 269
December 2008 268
November 2008 444
October 2008 514

Ask A Librarian E-Mail Service

Questions Answered
October 2009 52
September 2009 38
August 2009 41
July 2009 25
June 2009 28
May 2009 45
April 2009 40
March 2009 56
February 2009 44
January 2009 37
December 2008 41
November 2008 42
October 2008 29
Average Response Time*
October 200932 minutes
September 200937 minutes
August 200924 minutes
July 200936 minutes
June 200941 minutes
May 200933 minutes
April 200952 minutes
March 200943 minutes
February 200946 minutes
January 200935 minutes
December 200844 minutes
November 2008104 minutes
October 200852 minutes

* during service hours

In-Office Transactions

Questions Answered
October 2009 23
September 2009 18
August 2009 13
July 2009 14
June 2009 19
May 2009 18
April 2009 23
March 2009 16
February 2009 27
January 2009 16
December 2008 13
November 2008 18
October 2008 19
Average Time Spent
October 200925 minutes
September 200916 minutes
August 200914 minutes
July 200914 minutes
June 200912 minutes
May 200914 minutes
April 200920 minutes
March 200943 minutes
February 200916 minutes
January 200921 minutes
December 200824 minutes
November 200820 minutes
October 200815 minutes