Ask A Librarian
Trouble Connecting?
If you're off campus, you will need to use the proxy server to connect to our online resources. Read the proxy server directions for more information.
More resources for students studying off campus are available on the Studying Away page.
Talk to Us
Stop by our Research Help Desks or give us a call at Sawyer Library (413-597-2505) or Schow Library (413-597-4500). Drop by during our service hours or Schedule a Research Appointment.
E-mail Us
Ask a reference question through our e-mail form. Questions submitted during our service hours are answered promptly. Questions submitted after hours will receive a reply within one day.
Make A Suggestion
Do you have a comment or suggestion for us? You can leave one in our online suggestion box. Comments and suggestions will be responded to promptly.
Technology Help
Try our online documentation or call the Research Help Desk for assistance. For help with campus computer resources, contact the OIT help desk.
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